About – TEND

About

Tend is a concierge service and luxury property rental company specializing in managing and promoting elite properties in Muskoka and Collingwood. We provide bespoke luxury services for property owners and property renters, while cultivating lasting relationships amongst our clients. TEND delivers the peace of mind our clients require and our team members strive to work hard for everything our clients have worked so hard for. Our passion to TEND to our clients every need and desire stems from hiring the best, living our vision and values, and creating excellent guest experiences. We continue to go above and beyond to provide an intimate and attentive experience for all property partners, guests and service providers. Our care for your investment is our number one priority. Our dedicated Guest Experience Manager will remain a direct point of contact for each guest to build a unique relationship and experience for their stay based on their needs and preferences. Our property management team is accessible and on call to care for our properties and all of our renters needs. We work exclusively with a wide range and team of top tier local partners to ensure quality service beyond expectations for our property partners and guests.

Team

Our TEND Management team is composed of individuals who carry skills in various areas including luxury rentals, hospitality services, operations, live events, guest experience and more. We all bring entrepreneurial skills to create a unique and intuitive operation. Our wide range of backgrounds and experiences with high end client management, bring us together as an exclusive and sophisticated team of professionals to meet and exceed all of our client expectations.

Andy MilovanovicPresident/Co-Founder

Growing up with a family cottage in Haliburton, Ontario, Andy turned his summer passion for watersports into a career. Co-founding Muskoka Wake in 2011 after a successful semi-professional competitive wakeboarding career. Within his tenure in Muskoka, Andy has purchased and managed a rental property on Lake Muskoka where he has learned the rental processes and pressures. Andy is currently an owner of multiple muskoka properties and businesses, Andy is an established professional in the area who has established a rapport with local residents and seasonal cottagers alike.

 

Michael HornerManaging Director of Luxury Rentals

Michael is a cottage owner and has grown up spending weekends in the Muskoka area. He is the Co-Founder of XL Lifestyle and Cravings Food Co; Two successful Toronto based event and hospitality businesses.

 

Michelle OwensGuest Experience Manager

Founder of MO&CO Events; planning and executing weddings. Her passion for hospitality and client satisfaction makes her the perfect person to manage every aspect of your experience with TEND.

 

Kyle SloopkaManaging Director, Concierge Services

Former Director of Operations- Chase Hospitality Group. Kyle has 15 years of experience in hospitality and high end client management.

 

Dale HallmanProperty Manager

Profile here

 

Kayla ColizzaCleaning & Care Supervisor

Profile here

 

Rebecca HallmanGardening and Grounds Specialist

Profile here

 

FEATURED rentals

  • Coral HouseCollinghood, ON
    STARTING AT$1234.00 / Nt
  • Coral HouseCollinghood, ON
    STARTING AT$1234.00 / Nt
 

 

What our clients are saying about us

I booked a birthday party for my husband with Tend and the whole process was very smooth. They allowed me to be as hands on as I wanted to in the planning process but took care of everything down the the very last details. It was great to be able to fully enjoy the party and not have to play host. Thank-you Tend.

Angela H.

Michelle and the Tend staff were very responsive and accommodating. The whole team from booking to activities to departure were genuinely invested in making our vacation the best it could be.

The Bruce Family

One of our favourite family vacations to date. Thank you Tend.

Kalya H.

Thank you Tend Services for the most amazing vacation! We rented a beautiful cottage that worked out perfectly. Very relaxing and luxurious. We also booked a water sports day and a private chef through Tend and loved every minute of it. Overall, a great 2 weeks.

Aaron C.